Alerts

Consumer Alerts


Two Rivers Bank continually makes investments in state-of-the-art online banking security to ensure we protect the confidentiality of every customer's online information and to provide the utmost security of every user.

Information regarding Equifax breach.

As of 9.7.17, Equifax has stated that there is “No Evidence of Unauthorized Access to Core Consumer or Commercial Credit Reporting Databases”. Regardless, it may be in your best interest to understand or review the information Equifax has been issuing in response.

We’re sure you have questions. For answers, go to www.equifaxsecurity2017.com or call 1.866.447.7559. The call center is open every day (including weekends) from 7:00 a.m. – 1:00 a.m. Eastern time.

In addition to the Equifax potential impact website listed above, Equifax will send direct mail notices to consumers whose credit card numbers (estimated at 209,000 people) or dispute documents (estimated at 182,000 people) with personal identifying information were impacted.

To see recommended courses of action the Federal Trade Commission has provided on the breach, please visit www.consumer.ftc.gov. If you would like to place a security freeze on your Equifax credit information, please visit www.freeze.equifax.com/Freeze and follow the instructions provided.

This is being provided for informational purposes only. Two Rivers Bank is not making recommendations of action or inaction, it is important for you to consider what may be the best option for you.


E-mails fraudulently claiming to be from the FDIC

To:
Chief Executive Officer (also of interest to Security Officer)
Subject:
Consumer Alert
Summary:
E-mails fraudulently claiming to be from the FDIC are attempting to get recipients to click on a link, which may ask them to provide sensitive personal information. These e-mails falsely indicate that FDIC deposit insurance is suspended until the requested customer information is provided.
Distribution:
FDIC-Supervised Banks (Commercial and Savings)
Note:
Paper copies of FDIC Special Alerts may be obtained through the FDIC's Public Information Center, 877-275-3342 or 703-562-2200.

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports from consumers who received an e-mail that has the appearance of being sent from the FDIC. The e-mail informs the recipient that "in cooperation with the Department of Homeland Security, federal, state and local governments…" the FDIC has withdrawn deposit insurance from the recipient's account "due to account activity that violates the Patriot Act." It further states deposit insurance will remain suspended until identity and account information can be verified using a system called "IDVerify." If consumers go to the link provided in the e-mail, it is suspected they will be asked for personal or confidential information, or malicious software may be loaded onto the recipient's computer.

This e-mail is fraudulent. It was not sent by the FDIC. It is an attempt to obtain personal information from consumers. Financial institutions and consumers should NOT access the link provided within the body of the e-mail and should NOT under any circumstances provide any personal information through this media.

The FDIC is attempting to identify the source of the e-mails and disrupt the transmission. Until this is achieved, consumers are asked to report any similar attempts to obtain this information to the FDIC by sending information to alert@fdic.gov.

For your reference, FDIC Special Alerts may be accessed from the FDIC's website. To learn how to automatically receive FDIC Special Alerts through e-mail, please visit the FDIC's website.


Sandra L. Thompson, Director
FDIC: Division of Supervision and Consumer Protection